Arrowscape Lawn Care Services is the public-facing name used by Arrowscape Lawncare Services LLC. 

ARROWSCAPE LAWNCARE SERVICES LLC
SERVICE TERMS & CONDITIONS

Effective Date: December 26, 2025

These Service Terms & Conditions (“Terms”) apply to all lawn care, landscape maintenance, cleanup, irrigation-related, and other services provided by Arrowscape Lawncare Services LLC (“Contractor,” “we,” “our,” or “us”) to the customer, property owner, or authorized party approving service (“Owner,” “customer,” or “you”).

By approving an estimate, requesting or scheduling service, electronically accepting service, providing payment information, providing a card on file, or allowing work to begin, Owner agrees to these Terms.

1. SERVICES

Contractor will provide only the services specifically listed in the approved estimate, invoice, service package, written service description, or written approval. Anything not specifically listed is not included.

2. ESTIMATES

Estimates are based on visible property conditions and the information available at the time quoted. If actual conditions differ from what was visible, described, photographed, or represented, Contractor may revise pricing, change the scope of work, require additional services, or decline service.

3. RECURRING SERVICE

Recurring services are performed on the agreed schedule, such as weekly or biweekly, and continue until canceled by either party.

Service dates are approximate and may shift due to weather, route efficiency, holidays, equipment issues, safety concerns, access issues, or other operational factors.

Contractor operates on route-based scheduling and does not guarantee a specific arrival time unless agreed in writing.

4. PAYMENT

A card on file is required before service begins for all jobs, including recurring maintenance, one-time cleanups, and project work.

Payment is due upon completion of each service visit unless otherwise agreed in writing.

Owner authorizes Contractor to charge the payment method on file for completed services, recurring visits, approved add-ons, and other authorized charges.

For recurring service, Owner authorizes Contractor to charge the payment method on file for each scheduled visit until service is canceled.

5. LATE OR FAILED PAYMENTS

If payment is declined or not made when due, Owner agrees to provide valid replacement payment promptly.

Balances unpaid after seven (7) days may result in paused or canceled service.

Balances unpaid after thirty (30) days may be sent to collections or otherwise pursued as allowed by law. Owner agrees to pay reasonable collection costs to the extent permitted by law.

6. CANCELLATION & RESCHEDULING

Owner may request cancellation or rescheduling with at least twenty-four (24) hours’ notice before the scheduled service window whenever possible.

Recurring service remains active until canceled. Owner may cancel recurring service before the next scheduled visit.

If locked gates, unsecured pets, or other access issues prevent certain areas from being serviced, Contractor may complete only the accessible areas and the visit may still be charged at the full scheduled rate since the time was reserved and the visit was attempted.

7. PRICE CHANGES

Contractor may adjust pricing for recurring or future services with at least fourteen (14) days’ notice.

Pricing may also be adjusted immediately if property conditions, labor, scope, disposal needs, access limitations, route factors, or other service factors materially differ from the original estimate.

8. WEATHER / ACCESS / DELAYS

Contractor may delay, skip, shorten, reschedule, or modify service due to weather, unsafe conditions, restricted access, equipment limitations, municipal restrictions, or other conditions beyond Contractor’s control.

Owner is responsible for providing safe and reasonable access to all service areas, including unlocked gates, secured pets, clear entry instructions, and removal of obstacles that interfere with service.

If access is restricted or unsafe, Contractor may skip affected areas, perform only accessible portions of the work, reschedule service, or charge for the visit if travel time, route allocation, or partial service has already occurred.

9. PROPERTY CONDITION / OVERGROWTH

Routine maintenance pricing assumes a property is in reasonably maintained condition for the selected service interval.

If a property is overgrown, has excessive weeds, debris, pet waste, storm debris, sanitation issues, or other conditions that increase labor or disposal needs, Contractor may charge an additional fee, reduce or modify the scope, require a cleanup or reset service first, or decline service.

10. FIRST SERVICE REVIEW

For properties accepted based on limited information, photographs, instant pricing, or simplified quoting, Contractor may reassess the property after the first service visit.

If the property is materially larger, more complex, more overgrown, or more labor-intensive than originally assumed, Contractor may adjust future pricing, require a first-time cleanup or reset service, modify the scope, or discontinue service.

11. SERVICE COMPLETION

A service visit is considered complete when the core tasks included in the approved service package are substantially performed under the conditions reasonably available at the time of service.

Contractor is not required to perform work in unsafe, obstructed, locked, flooded, unstable, unsanitary, or otherwise impractical areas for the visit to be considered complete.

12. CLEANUP & DEBRIS

Routine mowing service includes cleanup of service-related clippings and debris created during normal work, including blowing accessible hard surfaces in active work areas.

Routine mowing service does not include full-property blowouts, heavy leaf removal, bulk haul-away, storm cleanup, large debris removal, off-site disposal, or non-service-related debris unless specifically listed.

Property care service may include full-property blowing only if specifically stated in the approved estimate, service package, or service description.

13. IRRIGATION / HIDDEN ITEMS / WORK AREAS

Owner is responsible for identifying and clearly marking hidden or non-obvious items that may be affected by service, including irrigation, wiring, lighting, hoses, drain covers, decorations, and similar features.

Contractor is not responsible for damage to hidden, unmarked, improperly installed, poorly maintained, or non-visible items.

Owner is also responsible for removing or securing fragile, loose, valuable, or breakable items from work areas before service.

14. PHOTOS & DOCUMENTATION

Contractor may photograph or otherwise document site conditions, access issues, overgrowth, completed work, visible damage, skipped areas, and related service conditions for internal records, quality control, billing support, dispute resolution, service verification, and marketing.

15. PLANT HEALTH / RESULTS

Contractor does not guarantee any specific growth rate, weed-free condition, turf color, plant health result, drainage result, or cosmetic outcome unless expressly stated in writing.

Contractor is not responsible for plant or lawn decline caused by irrigation deficiencies, heat, drought, pests, disease, soil conditions, drainage, weather, pre-existing neglect, improper watering, or other conditions outside Contractor’s control.

16. ADD-ONS & EXTRA WORK

Additional work requested or approved by Owner by text, email, phone, invoice, estimate acceptance, on-site approval, or other written or verbal authorization may be billed separately as add-on work.

Additional requests outside the approved recurring maintenance scope may require separate approval and pricing.

17. RIGHT TO REFUSE OR TERMINATE SERVICE

Contractor may refuse, pause, reschedule, or terminate service for unsafe conditions, repeated late payment, abusive conduct, repeated access problems, unsanitary conditions, out-of-scope conditions, legal concerns, or any situation making service impractical or unreasonably risky.

Owner remains responsible for payment for services already performed.

18. ELECTRONIC COMMUNICATIONS

Owner agrees that estimates, invoices, approvals, scheduling confirmations, service updates, and payment-related communications may be sent electronically, including by text, email, payment platform, or CRM system.

Electronic approvals, messages, estimate acceptances, and payment authorizations may be used to confirm service authorization to the extent permitted by law.

19. TEXT MESSAGING TERMS

Arrowscape Lawncare Services LLC may use phone calls, text messages, and emails to communicate with customers about estimates, scheduling, appointment reminders, service updates, invoices, billing, customer support, and other service-related communications.

By providing a phone number, requesting service, approving an estimate, scheduling service, or otherwise communicating with Contractor, Owner agrees that Contractor may contact Owner by phone call, text message, or email for these purposes.

Message frequency may vary depending on the customer’s requests, scheduled services, account activity, and service needs. Message and data rates may apply.

For help, Owner may reply HELP or contact Contractor at arrowscapelawncare@gmail.com or (602) 284-9583.

Owner may opt out of text messages at any time by replying STOP. Opting out of text messages may limit Contractor’s ability to provide scheduling updates, service reminders, invoices, or other timely communications. Owner remains responsible for reviewing estimates, invoices, payment requests, and service communications sent through other available methods.

Privacy Policy:
https://arrowscapelawncareservices.com/privacy-policy

20. GOVERNING LAW / SEVERABILITY

These Terms are governed by the laws of the state where the property is located. If any part of these Terms is found unenforceable, the remaining provisions remain in effect.

21. ENTIRE AGREEMENT / ACCEPTANCE

These Terms, together with the approved estimate, invoice, service description, service package, and any written service-specific inclusions or exclusions, make up the full agreement between Contractor and Owner.

By approving an estimate, scheduling service, electronically accepting service, providing a card on file, requesting work, or allowing work to begin, Owner agrees to these Terms.

Contact Information

Arrowscape Lawncare Services LLC
Surprise, Arizona
Website: https://arrowscapelawncareservices.com
Phone: (602) 284-9583
Email: arrowscapelawncare@gmail.com